Hospital Services Agent - ASH

Acquire the theoretical and practical knowledge needed to carry out the activity of A.S.H to:
-take charge of the maintenance and hygiene of care premises
-participate in tasks to ensure the comfort of patients.

At the end of the training course, the trainee will be able to provide professional assistance in a hospital department, retirement home or convalescent home and will be able to master the following skills:

-plan, organise and carry out various service tasks

-work individually or as part of a team depending on the specific situation.

Development of the main activities of the HSA:

- Discovering hospital services agent training

- General information on health establishments - Regulatory framework for intervention

- Reception, communication & professional relations

- Hygiene rules

- Participation in hotel activities and management of cleaning and food products

- Participation in patient care and life on the ward

- Passing the Sauveteur Secouriste du Travail (SST) certificate

- Job search techniques.

• Statement of skills and/or competencies

• All audiences

- Integrate the requirements of the job: patience, a sense of responsibility, teamwork, tiring tasks, punctuality and regularity

- Demonstrate a good ability to adapt to working hours and service constraints, in professional relations

- Have a good understanding of oral instructions and master the basic skills associated with the professional sector.

12 people

• Fully classroom-based training

The training course takes place in person at the centre, which provides the ideal setting for building group dynamics, encouraging interactive discussions between trainees and making use of professional equipment.

• Educational flat
• Unmarked room with video projector

Positioning upstream of training entry.

Interviews, remediation with the educational referent and/or company referent during training.

Taking account of beneficiary satisfaction during and at the end of training.

Possibility of post-training support.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the TH referent.

In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.

Trainers experienced in individualising learning.

Present yourself with the liaison form from the prescriber (Mission locale, Pôle emploi...).

Access for people with disabilities

Success rate: Professional training

Satisfaction rate: 94%

Job placement rate: 33% after 3 months

Recommendation rate from former trainees: 68%