Hospital Services Agent - ASH

Acquire the theoretical and practical knowledge needed to carry out the activity of A.S.H to:
-take charge of the maintenance and hygiene of care premises
-participate in tasks to ensure the comfort of patients.

At the end of the training course, the trainee will be able to provide professional assistance in a hospital department, retirement home or convalescent home and will be able to master the following skills:

-plan, organise and carry out various service tasks

-work individually or as part of a team depending on the specific situation.

Development of the main activities of the HSA:

- Discovering hospital services agent training

- General information on health establishments - Regulatory framework for intervention

- Reception, communication & professional relations

- Hygiene rules

- Participation in hotel activities and management of cleaning and food products

- Participation in patient care and life on the ward

- Passing the Sauveteur Secouriste du Travail (SST) certificate

- Job search techniques.

• Statement of skills and/or competencies

• All audiences

- Integrate the requirements of the job: patience, a sense of responsibility, teamwork, tiring tasks, punctuality and regularity

- Demonstrate a good ability to adapt to working hours and service constraints, in professional relations

- Have a good understanding of oral instructions and master the basic skills associated with the professional sector.

12 people

• Fully classroom-based training

• Group lessons

• Equipped technical platforms
• Unmarked room with video projector

Positioning upstream of training entry.

Taking account of beneficiary satisfaction during and at the end of training.

Interviews, remediation with the educational referent and/or company referent during training.

Possibility of post-training support.

For beneficiaries with disabilities: possible adaptation of training and certification arrangements, support by the GRETA-CFA TH referent.

Trainers with 3 years' higher education and significant experience in adult training, professional lecturers.

Course evaluations - Certificate of competence

Course evaluations - Certificate of competence

Course evaluations - Certificate of competence

Course evaluations - Certificate of competence

Present yourself with the liaison form from the prescriber (Mission locale, Pôle emploi...).

Access for people with disabilities

Success rate: Professional training

Satisfaction rate: 94%

Recommendation rate from former trainees: 68%

Job placement rate: 33% after 6 months